Privacy Statement  

Our Privacy Promise To You

 Trust and the understanding that your personal information is safe and secure with us are among the primary reasons why members select as their choice for emergency medical information and identification services. respects the privacy of our members’ personal and medical information and adheres to the highest standards of security and confidentiality to keep your information safe. Every employee, volunteer and business associate of endorses and practices a culture of confidentiality and security when it comes to the privacy and confidentiality of your information. is committed to ensuring the privacy of visitors and members who visit its website. The information gathering and dissemination practices for the website owned and operated by are presented in this statement. If you have questions or concerns regarding this statement, you can contact us at: requires that all personal and medical information be provided only by our members or their designated representative. has always provided its members with full disclosure and informed consent regarding the use of their medical and personal information in an emergency. obtains prior approval at the time of enrollment for all storage and transfer, electronic or otherwise, of members’ information to emergency responders. In any other circumstances, the release of personal information by containing personally identifiable information requires an authorization from the member. follows the best business practices available to protect member information stored on its systems. All electronic data is securely encrypted and backed up to industry safe locations (earthquake proof, fireproof, flood proof). Security is reviewed by a third party, and staff receives training on the latest security technology available.

 Our members and the emergency personnel who serve them can be assured that personal and medical information remains secure, confidential, and used solely for its authorized and intended purpose.

 Registration, Ordering and Updating Information registration process requires potential members to provide comprehensive medical information, as well as personal and financial information (name, address and credit card number etc.). In the event of an emergency, your membership with authorizes us to release all medical and other confidential information provided about you to the appropriate emergency responders and other designated health care personnel to assist you in a medical or other emergency. Your financial information is only used for billing purposes and will never be shared with any other person or organization for other purposes. uses information obtained during registration to ship orders, send information about services or those of its marketing associates, and to update the member’s record. Members may review, update and modify their personal medical information through the secure website ( Only changes or updates made directly through our secure website, will be reflected immediately in the member’s record.


In setting up a membership for a child, the parent(s) or legal guardian(s) will provide medical information they want shared with emergency responders, health care personnel and others designated by them. This may include providing emergency contact information for persons to be notified if the child is alone in an emergency.

 It is the responsibility of the member, or the member’s designated representative, to update and maintain the accuracy of all information provided to

 Notification of Changes reserves the right to modify or enhance this Privacy Statement at any time. In the event of a change, will post the updates on its website. Please review our Privacy Statement periodically to learn about any modifications or enhancements.

 Termination of Membership

 If a member, or a parent(s) or legal guardian(s) of a member who is a child, wishes to terminate their membership from they must do so by logging into your account and choose cancel membership.

 Upon cancellation of your membership is no longer responsible for all future obligations and responsibilities related to the provision of that member’s medical information for any reason, including emergencies.

 Information Sharing and Disclosure

 Our privacy standards provide for the safeguarding of identifiable member information and prohibit its distribution (selling, loaning or renting) to any party except for the purposes which a member has authorized. will release members’ personal, identifiable information only when one of your emergency contacts authorizes the information for the use it is intended.

 We may need to release private personal and/or medical information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, subpoena or other valid legal process. is not responsible for filing formal objections to requests for records.

 Email Communication

 When members provide with an e-mail address, we will use it to send electronic announcements of special promotions, newsletters, educational related items or general communications. For those members who assign a proxy to handle their account, we will communicate with the proxy.

 We do not sell, rent, or lease our e-mail lists to third parties, and we will not provide your information to any individual, company or government agency, unless ordered by a court of law. Your e-mail address is never used for any purpose other than to communicate with you on our behalf. We are committed to keeping your e-mail address confidential.

 When we do send e-mails to you, you may unsubscribe at any time by selecting the appropriate checkbox which appears on every e-mail.

 Website Non-Personally Identifiable Information website servers use log files. This information is not personally identifiable and may include user IP addresses, browser types, referring and exit pages, platform type, date and time stamp, and number of clicks. This allows to analyze trends and gather data to help us improve the quality and user experience of our website. Log files are not tied to a user’s personal information.


 This website contains links to other websites. These links are made available to you as a convenience; the decision to use those links or not is yours. Please be aware that cannot control and is not responsible for the content of other websites, nor is responsible for the privacy practices of other websites. We strongly encourage members to be aware when they leave our website and to review and become familiar with the privacy policies of every website that collects personally identifiable information. privacy policy applies solely to information collected by our website.


 In order to protect your privacy, uses session cookies only. Session cookies are temporary and are erased after you end a session and close your web browser. Session cookies are used to allow a member to make updates securely to his or her record and help to improve how the member navigates through website and conducts transactions. They are also used to maintain the online session as the member or visitor browses over several pages, and to store and enter information on a web page so that the member does not have to reenter the same information repeatedly. No personal information is collected or stored in a session cookie. The session cookie expires when the session ends and the member closes the web browser.